Table of Contents

OVERVIEW / PURPOSE

Recently in support, we have been seeing a new issue arise on the Active Directory Management Agent, and the FIM Service Management Agent.  We wanted to get this documented to help those that may be experiencing the issue, and attempting to resolve the issue.

PROBLEM STATEMENT 

You are executing a Full Import (Stage Only) on either Active Directory Management Agent, or the FIM Service Management Agent , or a Full Import and Sync on a Flat File MA , and you receive a "stopped-server" error message.  You investigate the Application Event Log and discover a series of errors including Event ID 6311 and 6401.

APPLICATION EVENT LOG

EVENT ID 6311

Log Name:      Application
Source:        FIMSynchronizationService
Date:          5/15/2012 11:32:34 AM
Event ID:      6311
Task Category: Server
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      <computer name>
Description:
The server encountered an unexpected error while performing a callback operation.

 "ERR: MMS(2424): obsoletionlist.cpp(319): 0 is not a valid DN depth
BAIL: MMS(2424): obsoletionlist.cpp(321): 0x80070057 (The parameter is incorrect.)
BAIL: MMS(2424): obsoletionlist.cpp(767): 0x80070057 (The parameter is incorrect.)
BAIL: MMS(2424): obsoletionlist.cpp(1146): 0x80070057 (The parameter is incorrect.)
BAIL: MMS(2424): syncimport.cpp(804): 0x80070057 (The parameter is incorrect.)
BAIL: MMS(2424): syncimport.cpp(110): 0x80070057 (The parameter is incorrect.)
BAIL: MMS(2424): ma.cpp(4461): 0x80070057 (The parameter is incorrect.)
Forefront Identity Manager 4.0.3606.2"

EVENT ID 6401 (The Parameter is Incorrect)

Log Name:      Application
Source:        FIMSynchronizationService
Date:          5/15/2012 11:32:34 AM
Event ID:      6401
Task Category: Server
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      <computer name>
Description:
The management agent controller encountered an unexpected error.

 "BAIL: MMS(2424): cntrler.cpp(1852): 0x80070057 (The parameter is incorrect.)
Forefront Identity Manager 4.0.3606.2"

EVENT ID 6401 (Unusual Error Code)

Log Name:      Application
Source:        FIMSynchronizationService
Date:          5/15/2012 11:32:34 AM
Event ID:      6401
Task Category: Server
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      <computer name>
Description:
The management agent controller encountered an unexpected error.

 "ERR: MMS(2424): libutils.cpp(10359): Unusual error code reported 0x80070057
Forefront Identity Manager 4.0.3606.2"

RESOLUTION

There's  a hotfix rollup package (build 4.0.3627.2) available that solves this problem (KB2737503).

A hotfix rollup package (build 4.0.3627.2) is available for Forefront Identity Manager 2010