Table of Contents



Symptoms

Poor network quality can affect the audio quality of your calls. The conversation window displays the network quality or signal strength of the call using one, two, or three bars (similar to many mobile phones). If poor network quality is affecting audio, you may see the following messages in Lync:

Resolution

Check the following to improve network quality:

Related Issues

Network Connectivity is Causing Video Quality Issues

To find solutions for other Lync error messages and alerts, browse all Lync troubleshooting articles.

Community Resources

Phones and Devices Qualified for Microsoft Lync