By creating a structured online feedback forum the developers at Microsoft had an extremely valuable insight into the customer needs, which helped them to develop the latest version of their ERP solution, now called Dynamics NAV.

With Microsoft Dynamics NAV they had once again made a great effort to optimize the benefits users get through integration with other Microsoft products and technologies. For example, this solution did that by improving the integration even more with Microsoft Outlook to allow users to perform all the daily tasks within one program.