Table of Contents

Symptoms

When you are on a Lync call or in a Lync conference, a message appears stating that your computer is running slowly and is causing poor audio quality.

Cause

You might have too many programs running at the same time on your computer. Or, you might need to use a different audio that is optimized for use with Lync.

Resolution

Try the following:

If the problem persists, transfer the call to a regular landline by doing the following:

  1. In the Lync conversation window, click the Transfer button.
  2. Click Another Person or Number, and then in the dialog box that is displayed, type in the phone number you want to transfer the call to, and then click OK.

Related Issues

<Please add links to similar problems or solutions>

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